Privacy policy

PianoZip (pianozip.com) is a free piano sheet music and practice site. This page explains what we collect, why, and what you can do about it. If anything is unclear, write to [email protected].

Using the site without an account

You can read, play and print every piece without signing in. We do not ask for your name or email to do that, and we do not run advertising or third-party analytics or tracking scripts.

Like any website, our server sees basic request details such as your IP address and browser type when it sends you a page. These are used to run and protect the site.

Your account

If you make an account, we keep:

• your name and email address, and whether you have confirmed the email;
• your password, stored only as a secure hash, if you sign up with email and password;
• if you sign in with Google or Apple, the account identifier they give us, your name, email address and profile picture link. We do not get your Google or Apple password, and we ask only for basic profile and email access;
• your sign-in sessions, including the IP address and browser type each one came from, so you stay signed in and we can spot misuse.

Your practice

When you are signed in, we save what you do so it is there on any device:

• the pieces you mark as favourites;
• your progress on each piece: the bar you reached, time practised, playback speed, display choices, best Listen score and whether you marked it complete;
• time practised each day, your daily goal, your streak and the badges you have earned;
• MIDI or MusicXML files you choose to upload to My songs. Only you can open them.

The microphone and Listen

Listen uses your microphone, only after you allow it, to hear which notes you play, or the keys of a MIDI keyboard you connect. The sound and keys are analysed in your browser on your own device. We never record, upload or store audio. Only the resulting score, such as the share of notes you played right, is saved to your account.

The converter

Files you open in the converter are read in your browser and are not uploaded.

Email

We send email only for your account: confirming your address and resetting your password. These are sent through our mail provider. We do not send marketing email and do not sell or share your address.

Storage on your device

We use one sign-in cookie to keep you signed in. We also keep your preferences, such as the colour theme, notation choices, metronome and playback settings, in your browser's local storage. These never leave your device. We do not use advertising or tracking cookies.

Paying for Plus

PianoZip Plus is optional. If you subscribe on the website, Stripe takes your payment on its own checkout page under its own privacy policy. If you subscribe in the PianoZip app, Apple takes your payment through the App Store under its own privacy policy. We never see or keep your card number. We keep your Stripe customer and subscription identifiers, or your App Store transaction identifiers, with your plan, its status and when the current period ends, so we know you have Plus. Deleting your account stops a Stripe subscription and deletes what we keep; an App Store subscription is Apple's to stop, in your App Store account settings. Stripe and Apple keep their payment records as the law requires.

Where your data is kept

The site and its database run on a server we rent from Hetzner. Google and Apple handle their own sign-in pages, and Stripe and Apple their payments, under their own privacy policies. We do not sell your data, and we share it only with these service providers to run the site, or when the law requires it.

Keeping and deleting your data

We keep your account data while you have an account. You can delete your account at any time from your account page, which deletes your profile, sessions, favourites, progress, practice history, badges and uploaded songs. You can also ask us to see, correct or delete your data by writing to [email protected].

Children

PianoZip is not aimed at children under 13, and they should not make an account without a parent or guardian.

Changes

If we change this policy, we will update this page and the date at the top.

Contact

Questions or requests: [email protected].